Chapter 12 · Individual Need

Well-Being: Why It Belongs to the Whole Executive Team

Stress that goes unaddressed shows up as absenteeism, turnover, and slower work long before anyone names it. Chapter 12 covers well-being, the second of the four individual needs in the Employee Engagement Growth Model.

By Donald Thompson · The Employee Engagement Handbook

The Question This Chapter Asks Leaders

Where might hidden stressors or well-being barriers exist in your team or organization?

An Executive Priority

Employee well-being is connected to financial performance and resilience, which makes it a priority for the entire executive team. In TELUS Health's Q2 2026 research, 21% of U.S. workers said their mental health is negatively affecting their work performance.

Well-Being and Engagement Reinforce Each Other

Engaged employees feel a stronger sense of purpose and have better relationships at work, and both help protect them under pressure. The reverse holds too: chronic disengagement contributes to burnout. Leaders who invest in engagement are also investing in their team's capacity to handle stress.

Employee well-being is a critical driver of financial performance and resilience, making it a strategic priority for the entire executive team, not just the Chief People Officer or HR department.

Donald Thompson, The Employee Engagement Handbook

Recognition and Everyday Support

Consistent, specific recognition is one of the most accessible well-being tools a leader has. Beyond it, leaders model healthy behaviors, keep workloads and expectations clear, communicate openly, and track well-being through pulse surveys and anonymous feedback so emerging stressors surface early.

Key Takeaways

  1. 1

    Well-being is a business priority for the whole executive team.

  2. 2

    Well-being and engagement strengthen each other.

  3. 3

    Recognition is one of the simplest well-being tools available to any leader.

  4. 4

    Tracking well-being helps leaders catch stressors before they compound.

Frequently Asked Questions

The Employee Engagement Handbook cover

The Employee Engagement Handbook

The full chapter goes deeper, with the complete case study and practical frameworks.