Chapter 10 · Leadership Strategy

Career Navigation: Why Good People Leave When They Cannot See What Comes Next

When employees cannot see a future inside the organization, they start looking for one outside it. Chapter 10 covers career navigation, the sixth leadership strategy in the Employee Engagement Growth Model.

By Donald Thompson · The Employee Engagement Handbook

The Question This Chapter Asks Leaders

Are people developing the skills and capabilities the organization will need next?

Growth Keeps People Committed

When employees have real opportunities to grow, they are more engaged, more loyal, and more likely to deliver consistent results. Career development belongs in how the business runs every day, well beyond an annual review.

Mentors and Sponsors

Mentors offer perspective, encouragement, and insight, often from outside the reporting line. Sponsors go further, using their influence to advocate for high performers, open doors to executive visibility, and champion advancement where decisions are made. Both are especially valuable for employees from underrepresented groups.

When leaders champion development at every level, they prepare employees for the future and give them a reason to stay committed in the present.

Donald Thompson, The Employee Engagement Handbook

Make Development Visible

Leaders signal that growth is part of the job through regular career conversations kept separate from performance reviews, stretch assignments, support for learning and certifications, and access to mentors and sponsors.

Key Takeaways

  1. 1

    Visible growth opportunities keep people engaged and committed.

  2. 2

    Mentors advise, while sponsors actively advocate.

  3. 3

    Career conversations work best when they are separate from performance reviews.

  4. 4

    Development has to be visible and consistent to be believed.

Frequently Asked Questions

The Employee Engagement Handbook cover

The Employee Engagement Handbook

The full chapter goes deeper, with the complete case study and practical frameworks.